Privacy Policy
How Subtitle Editor handles account data, local subtitle files, media preview, and support requests.
Last updated: 2026-06-21
Introduction
We respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how Subtitle Editor handles account information, browser-based subtitle editing, media preview, support requests, and optional paid features.
Information We Collect
We collect the following types of information to provide and improve Subtitle Editor:
- Account Information — Your name, email address, and other details you provide when creating an account.
- Local Subtitle and Media Files — Files you open in the editor are read by your browser for editing, preview, conversion, timing adjustment, and export. The public editor is designed to process these files locally in your browser unless a feature clearly asks you to upload or save content online.
- Usage Data — Information about how you interact with the product, including tools opened, actions used, error states, and performance signals.
- Device Information — Device type, operating system, browser type, and screen characteristics, used to improve compatibility and layout.
- Cookies and Local Storage — Small data files stored on your device to remember preferences, theme, language, session status, and local editing state where supported.
- Payment Information — Billing details handled by trusted third-party payment processors when paid features are enabled. We do not store full card numbers on our servers.
How We Use Your Information
We use the data we collect to:
- Provide, maintain, and improve Subtitle Editor.
- Let you edit, preview, convert, resync, validate, and export subtitle files.
- Restore local editing state in your browser when that feature is available.
- Process transactions and send related confirmations when paid features are enabled.
- Send technical notices, security alerts, and support messages.
- Respond to your questions, feedback, and support requests.
- Detect, prevent, and address fraud and abuse.
Data Sharing
We do not sell your personal information. We may share data only in these limited cases:
- With service providers who help us operate the service, under confidentiality agreements.
- To comply with legal obligations or respond to lawful requests from public authorities.
- To protect our rights, property, or safety, or that of our users.
Data Security
We implement industry-standard security measures including encryption in transit, access controls, and regular reviews. Because subtitle and media files may contain private or licensed content, you should only open files you are authorized to process. No method of transmission over the Internet is 100% secure, but we work continuously to protect your information.
Your Rights
You have the right to access, update, export, or delete your personal information. You can do this through your account settings or by contacting us at the email address below.
Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any material changes by updating the date at the top of this page and, where appropriate, sending a notice through the service.
Contact Us
If you have questions about this Privacy Policy, please contact us through the support option provided on our website.